Welcome to Komtakay.com!
By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. General
- Komtakay.com is owned and operated by komtakay, based in Bangladesh.
- These Terms govern your use of our website and services, including placing orders, returns, and customer support.
- We reserve the right to modify these Terms at any time. Updated terms will be posted on this page.
2. Account Registration
- To shop with us, you may need to create an account using a valid mobile number or email address.
- You are responsible for keeping your account information secure and updated.
- We may suspend or terminate accounts that are fraudulent, fake, or violate our terms.
3. Product Information
- We aim to display accurate product information (price, image, availability, etc.), but errors may occasionally occur.
- Product colors may vary slightly due to photography and device screen differences.
- All prices are in BDT (Bangladeshi Taka) and include applicable VAT unless stated otherwise.
4. Orders & Payments
- Orders can be placed 24/7 via our website.
- We accept various payment methods including Cash on Delivery (COD), Mobile Payments, and Card Payments.
- Komtakay.com reserves the right to cancel any order due to stock issues, pricing errors, or suspicious activity.
5. Shipping & Delivery
- We offer Free Delivery on selected products and areas.
- Orders are typically processed and delivered within 2–5 business days.
- Delivery times may vary depending on product availability and delivery location.
6. Returns & Refunds
- We accept returns within 3 days of receiving the product, provided the item is unused, undamaged, and in its original packaging.
- Certain items like fresh food (e.g., mango), undergarments, or customized products are non-returnable.
- Refunds are processed within 7–10 working days after product inspection.
7. Privacy & Security
- Your personal data is used only to process orders and improve our services.
- We do not sell or share your information with third parties without consent.
- All transactions are secured using SSL encryption.
8. User Conduct
- You agree not to misuse the website or engage in activities that could harm the site, its users, or violate any law.
- We reserve the right to block, ban, or report users involved in fraudulent activities.
9. Intellectual Property
- All content on Komtakay.com including logos, images, and product descriptions are the property of Komtakay or its partners.
- Unauthorized use, reproduction, or copying is strictly prohibited.
10. Contact Information
If you have any questions regarding these Terms & Conditions, feel free to contact us:
📧 Email: info@komtakay.com
📞 Phone: 01716546050
📍 Address: Mithapukur, Rangpur.
Thank you for shopping with Komtakay.com — Where Quality Meets Affordability!