Privacy Policy

 

Last updated: May 25, 2025

Your privacy is important to us. This Privacy Policy outlines how Komtakay.com collects, uses, discloses, and protects your information when you use our website.

1. Information We Collect

We collect the following types of information when you interact with our website:

a. Personal Information

  • Name

  • Mobile number

  • Email address

  • Delivery address

  • Payment details (only used through secure third-party gateways)

  • National ID or bank details (for affiliate withdrawals)

b. Login & Authentication Data

  • OTP verification data (sent via SMS)

  • Google login credentials (OAuth; we do not store your Google password)

c. Technical Information

  • Device type

  • Browser type

  • IP address

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Authenticate logins using OTP or Google

  • Manage your account and preferences

  • Provide customer service and support

  • Send order updates, promotional offers, and newsletters (optional)

  • Process affiliate commissions and payments

  • Prevent fraud and unauthorized activities

3. Cookies and Tracking Technologies

We use cookies to:

  • Remember your login status

  • Improve user experience and website functionality

  • Track user behavior for analytics (using tools like Google Analytics)

You can manage cookie preferences via your browser settings.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Delivery partners (for order shipment)

  • Payment gateways (e.g., bKash, Nagad, SSLCommerz)

  • Third-party tools (e.g., email marketing platforms, analytics tools)

All third-party services are required to handle your data securely.

5. Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your information. All payment data is processed by secure third-party services—we do not store credit/debit card numbers or mobile wallet PINs.

6. Affiliate Program Data

For affiliate users, we may collect additional details such as:

  • Affiliate links and performance metrics

  • Commission earnings

  • Mobile banking details for commission payout

Affiliate data is never shared publicly and is only used for payout and performance analysis.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications at any time

  • Disable cookies via your browser

To make any of these requests, email us at info@komtakay.com.

8. Data Retention

We retain your information as long as your account is active or as needed to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the site means you accept these changes.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@komtakay.com
Phone: +8801716-546050

By using Komtakay.com, you consent to the collection and use of your information as outlined in this Privacy Policy.

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