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Frequently Asked Questions
How do I create an account on Komtakay.com?
You can register easily using your mobile number with OTP verification or by signing in with your Google account. Just click on the "Register" or "Login" button and follow the instructions.
How can I place an order?
1. Browse and select your product
2. Click “Add to Cart” and go to checkout
3. Enter your delivery details
4. Choose your payment method (Cash on Delivery or Mobile Banking)
5.Confirm the order
What payment methods do you accept?
We accept:1.Cash on Delivery (COD) for selected products
2.Mobile Banking including bKash, Nagad, and Rocket for pre-paid ordersNote: Some products require prepayment to confirm the order.
How can I contact customer support?
You can reach us through:1. Email: support@komtakay.com
2. Phone: +8801716-546050
3. Support Hours: Saturday to Thursday, 10 AM – 8 PM